Question 1

Do you lock me into long term contracts?

Accepted Answer

Many of our competitors lock their clients into long term contracts, with little accountability to following through on what they said they would do.
We back ourselves, and our ability to provide the best cleaning solution you have experienced. For that reason, all of our contracts are on terms of four week termination. We deliver, or you don’t use us.

Question 2

Do you clean day or nights?

Accepted Answer

To minimise disruption, and maximise efficiency – we only clean outside of office hours.
Aside from disturbances, this is extremely important for your own insurances, as many don’t cover your insurance if there is cleaning during office hours and someone succumbs to an injury.
See what we mean when we say we cover all the bases?

Question 3

Do you provide toilet paper, hand towels and soap etc?

Accepted Answer

We analyse all of this when we go through the scope of works with you, and will keep tabs on all purchase orders when required.

Question 4

What other services do you provide?

Accepted Answer

• Cleaning of all general area
 • Disinfecting desks, keyboards and phones and all other high volume touch points
 • Cleaning of kitchenettes
 • Emptying bins
 • Carpet cleaning
 • Glass and petition cleaning
 • Dusting of all flat surfaces and high dusting
 • Disinfecting bathrooms, monthly bathroom deep cleans and supply and replenishment of stock
 • Regular checks and audits
 • We are compliant with all current WHS regulations
 • We also offer deep cleaning services, pressure cleaning, urinal cleaning and maintenance, mould cleaning and prevention
 • Carpet steam cleaning
 • Hard surface cleaning
 • Strip and seal
 • Pressure washing
 • Interior and exterior glass cleans
 • Urinal maintenance and deep cleans
 • COVID19 Cleans
 • Pest control
 • Mould cleans
 • Tile and grout cleaning
 • Commercial exit cleans
 • We are also licensed for periodical work including kitchen extractions, and elevated work

Question 5

How soon can you start if we want to go with Solutions 4 Cleaning?

Accepted Answer

Ultimately this depends on the scope of the works, but we can usually start the following week from sign off.
With schools, we do typically start mid year or mid term.

Question 6

Do you do one off cleans?

Accepted Answer

No, we don’t do one off cleans.

Question 7

What about security?

Accepted Answer

We are trusted by schools, airports, governments, cultural centres, and many workplaces that have high security clearances. We meet all of our legal obligations, and ensure each team member has the appropriate compliance requirements before entering any site.

Question 8

What products do you use?

Accepted Answer

We use EC Range – environmental choice, GECA approved procuct (good environmental choice australia), all the garbage bags are 100% recyclable material. Our ambition is to be constantly striving to be more sustainable ways to do better.
We supply all cleaning products and equipment, and responsible for maintaining it, and ensure that it meets all government regulations.
All of our cleaning equipment is test and tagged for compliance.

Question 9

How do we communicate requests, or concerns?

Accepted Answer

We encourage feedback and open communication.
There is always someone to talk to – we have a management team that is operating 24/7, will communicate directly to staff.
Our business is built on systems that enhance our communication, and our ability to turn around a timely solution.
Depending on the simplicity or complexity of the task, we will have a tailored plan to ensure a quick turnaround as soon as possible, whether it’s rectified by the management team themselves, or we assign key staff members to solve the problem – we will always work to the most timely and effective solution.

FAQs

Experience the difference with
Solutions 4 Cleaning

Request a Quote

Terms & Conditions | Privacy Policy | Work Health & Safety

© 2035 by Plover. Powered and secured by Wix

FAQs

Experience the difference with Solutions 4 Cleaning

Request a Quote

Terms & Conditions | Privacy Policy | Work Health & Safety

© 2035 by Plover. Powered and secured by Wix

Experience the difference with
Solutions 4 Cleaning